Terms of service

General Terms and Conditions (GTC) for The Matcha Club

Definitions

1.1. The Matcha Club Gmbh refers to the owner/operator of the online shop.

1.2. "Customer" or "you" refers to any person or entity using our online shop.

Acceptance of Terms

2.1. By accessing, browsing, or making a purchase from our online shop, you acknowledge that you have read, understood, and agreed to these GTCs.

2.2. If you disagree with these terms, please refrain from using our online shop.

Ordering and Payment

3.1. Products and Services: We offer products and services for sale on our website. By placing an order, you make an offer to purchase the selected items.

3.2. Pricing: Prices are listed in Swiss Francs (CHF) and include Value Added Tax (VAT) unless otherwise stated. We reserve the right to modify prices at any time without notice.

3.3. Payment: We accept various payment methods as listed on our website. Payment must be made in full before we process and ship your order.

Shipping and Delivery

4.1. Shipping: We aim to deliver orders promptly; however, delivery times may vary. Shipping fees are specified during the checkout process.

4.2. Title and Risk: Ownership and risk of loss or damage to the products pass to you upon delivery.

Returns and Refunds

5.1. Returns: You may return products within [number] days of receiving them, provided they are in their original condition and packaging. Please refer to our Return Policy for detailed instructions.

5.2. Refunds: We will process refunds within [number] days of receiving returned items, minus any applicable fees. Refunds will be issued using the original payment method.

Privacy and Data Protection

6.1. Privacy Policy: We collect and use personal information in accordance with our Privacy Policy, which is an integral part of these GTCs.

Intellectual Property

7.1. Copyright: All content on our website, including text, images, logos, and design, is our intellectual property and is protected by copyright laws.

Limitation of Liability

8.1. To the extent permitted by Swiss law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our online shop.

Termination

9.1. We reserve the right to terminate or suspend access to our online shop, at our discretion, without notice and for any reason.

Governing Law and Jurisdiction

10.1. These GTC are governed by Swiss law, and any disputes shall be subject to the exclusive jurisdiction of the Swiss courts.

Changes to Terms

11.1. We reserve the right to modify these GTC at any time. Changes will be effective upon posting on our website.

Contact Information

12.1. If you have any questions or concerns about these GTCs, please contact us at hello@thematchaclub.ch