Introduction

1.1. This Privacy Policy explains how The Matcha Club collects, uses, discloses, and protects the personal information of individuals when using our online shop.

Information We Collect

2.1. Personal Information: We may collect personal information, including but not limited to, your name, address, email address, phone number, and payment information when you make a purchase or interact with our website.

2.2. Usage Data: We may collect information about how you use our website, including your browsing history, IP address, and device information.

2.3. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect data about your browsing behavior on our website. You can manage your cookie preferences in your browser settings.

Use of Personal Information

3.1. We collect and use your personal information for the following purposes:

- Processing and fulfilling your orders.
- Communicating with you about your orders and inquiries.
- Providing customer support and responding to your requests.
- Personalizing your shopping experience.
- Improving our products and services.
- Sending promotional materials with your consent.
- Complying with legal obligations.

Data Security

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Sharing and Disclosure

5.1. We may share your personal information with:

- Third-party service providers who assist us in operating our online shop.
- Legal authorities, if required by law or to protect our rights.

5.2. We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Your Rights

6.1. You have the following rights regarding your personal information:

- Access: You can request access to the personal information we hold about you.
- Rectification: You can ask us to correct inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information.
- Objection: You can object to the processing of your personal information.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

Changes to Privacy Policy

7.1. We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

Contact Information

8.1. If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at hello@thematchaclub.ch